Welcome to Irina Containers! Our Terms & Conditions outline the rules governing your use of our website, products, and services. By accessing our website, placing an order, or using our services, you agree to comply with these Terms & Conditions. If you do not agree, please refrain from using our website or services.

1. General

Irina Containers operates https://irinacontainers.com/, referred to as “we,” “us,” or “our.” By placing an order on our website, you agree to the following terms. These terms protect both parties and set clear expectations for our services.

Subject to Stock Availability: While we strive to maintain accurate stock levels, occasional discrepancies may occur. In such cases, we will fulfill available items and notify you of any backordered products.

2. Shipping Costs

Shipping costs are calculated at checkout based on the weight, dimensions, and destination of your order. Shipping fees are collected during purchase and are final.

3. Returns

3.1 Return Due to Change of Mind

We accept returns for change of mind within 30 days of receiving the item. Products must be unused, in original packaging, and in resellable condition. Return shipping costs are the customer’s responsibility.

Once we receive and approve your return, a refund will be issued as store credit. We will notify you via email once the process is complete.

Note: Refunds cover the value of returned goods but exclude original shipping costs.

3.2 Warranty Returns

Warranty claims are valid within 90 days of receiving the item. Customers must prepay return shipping, which will be reimbursed if the claim is approved.

Upon receiving the item, we’ll process the warranty claim within 7 business days. You can choose a refund to your original payment method, store credit, or a replacement item (subject to availability).

4. Delivery

4.1 Domestic Transit Times

Delivery within the U.S. typically takes 2–7 business days.

4.2 International Transit Times

International shipping takes 4–22 days, depending on the courier and destination.

4.3 Dispatch Time

Orders are dispatched within 2 business days.

4.4 Change of Delivery Address

Delivery addresses can be updated before dispatch.

4.5 P.O. Box Shipping

We ship to P.O. boxes via postal services only.

4.6 Military Address Shipping

Shipments to military addresses use USPS.

4.7 Out-of-Stock Items

Items that are out of stock will be shipped once restocked.

4.8 Delayed Delivery

If your delivery exceeds the estimated time, please contact our customer service team for assistance.

5. Tracking Notifications

You’ll receive a tracking link via email to monitor your shipment’s progress.

6. Parcels Damaged in Transit

If a parcel arrives damaged, refuse it if possible. For delivered items, please contact our customer service team promptly.

7. Duties & Taxes

7.1 Sales Tax

Applicable sales tax is included in the displayed prices.

7.2 Import Duties & Taxes

Import duties and taxes are prepaid for international orders.

8. Cancellations

Orders may be canceled before dispatch. Once dispatched, cancellations are subject to our refund policy.

9. Insurance

All parcels are insured for loss or damage according to the courier’s stated policy.

10. Customer Service

For assistance, contact us via email or phone:

Email: contact@irinacontainers.com